Program Manager – CDP Transformation

Program Manager - CDP Transformation - London/Hybrid - £Negotiable depending on experience - 12 Month FTC - J12850

Working for a global leader in the design, marketing and distribution of premium lifestyle products in numerous categories. For more than 5 decades, this organisations reputation and distinctive image has been consistently developed across an expanding number of products, brands and international markets.

This team focuses on leveraging consumer insights and predictive analytics to drive personalised consumer experiences at scale. The team manages all aspects of market research, customer segmentation, first party data build up and consumer activation along the consumer journey for all brands and channels across the global organisation.

Seeking an experienced Programme Manager to join them to coordinate and manage the CDP implementation project. The ideal candidate will have exceptional stakeholder management, risk mitigation and execution capabilities and proven experience leading global, cross functional teams and drive enterprise-wide adoption seamlessly.

Previous experience in the retail industry is desirable, and it is essential to have prior experience delivering a CDP.

Duties
• Work with IT and 3rd party PMs to lead and drive integrated program plan across all related projects; CDP implementation, decommissioning of data containers, campaign and model migration.
• Manage and coordinate cross-functional resources/activities across technology, operations, business and other groups involved.
• Oversee planning, coordination, execution and monitoring of all program delivery activities adhering to defined timelines and milestones
• Facilitate change management and drive adoption across stakeholder groups, addressing resistance and ensuring all impacted parties are aligned.
• Work closely with business/campaign owners on migration plans from current systems to new CDP platform. Maximize platform utilization in campaign migration.
• Establish framework for program knowledge management - build repositories, drive version control, enable effective coordination and sharing across teams.
• Manage risks, dependencies, escalations and develop contingency plans proactively to prevent/minimize project delays.
• Provide and create comms for regular program updates and status reporting to executive sponsors and governance bodies.

Skills

• Experience leading large, complex technology/digital transformation programs in matrix environments
• Proven expertise in program/project management methodologies and tools (e.g. Agile, Waterfall)
• Strong stakeholder management and influencing skills across all levels
• Excellent planning, organizational and risk management capabilities
• Experience managing global, cross-functional teams and offshore/onshore delivery models
• Problem-solving aptitude and ability to navigate ambiguity
• Excellent communication (written and verbal) and presentation skills
• Prior experience in Customer Data Platform (CDP) implementation a plus
• PMP or equivalent program management certification preferred

If this sounds like the role for you then please apply today!

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Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data. For more information, visit our website: www.datatech.org.uk